OSCM   3430   Operations and Supply Management

3 Credit Hours.   3 Lecture Hours.   0 Lab Hours.

Application of the supply chain management principles to the planning, control, design, operation, and updating of operational systems both in the manufacturing and service sectors.

Prerequisite(s): A minimum grade of "C" in all of the following: BUSA   3131 or STAT   1401, ECON   2106, ACCT   2102.

OSCM   3437   Service Operations Management

3 Credit Hours.   3 Lecture Hours.   0 Lab Hours.

This course introduces three broad service management topics – service design, service operations management, and quantitative service models. Whereas service design topics include new service design and development, service process flows, and service quality, service operations management focuses on service supply relationships, managing waiting lines, and capacity planning for service provision. These service design and operations management approaches are supplemented with quantitative service models based on queuing theory.

Prerequisite(s): A minimum grade of "C" in BUSA   3131 or STAT   1401.

OSCM   4431   Supply Management

3 Credit Hours.   3 Lecture Hours.   0 Lab Hours.

This course introduces three broad topics - strategic supply management, the pay to procure (P2P) process, and supplier relationship management - to facilitate an introductory understanding of supply management. Strategic supply management principles include the basic tenets of SCM, the differences between traditional purchasing and contemporary supply management philosophies, and the development of supply management strategy that is linked to business and corporate strategy. The P2P process involves several activities, such as needs identification, specification development, request for quotes and proposals, statements of work, supplier evaluation and selection, negotiation, and contracting. Supplier relationship management refers to on-going activities that follow supplier selection, like cost management, supplier development, and conflict resolution.

Prerequisite(s): A minimum grade of "C" in LOGT   2232 and OSCM   3430.

OSCM   4435   Six Sigma and Continuous Improvement

3 Credit Hours.   3 Lecture Hours.   0 Lab Hours.

Introduction to change management and process excellence with a focus on Six Sigma analytic tools and performance management approaches. Analytic tools for documenting and improving sourcing and value-adding processes will be applied in the context of the Six Sigma DMAIC project phases. Course content is closely aligned with the ASQ Certified Six Sigma Green Belt Body of Knowledge.

Prerequisite(s): A minimum grade of "C" in OSCM   3430 or permission of department chair.

OSCM   4436   Supply Chain Analytics

3 Credit Hours.   3 Lecture Hours.   0 Lab Hours.

This course is designed to advance analytical skills for effective supply chain decision-making involving empirical data. Use of sophisticated analytical techniques to design and manage efficient and effective operations and processes will be covered. Formulation and interpretation of models supported by both simulation and spreadsheet based software will be emphasized.

Prerequisite(s): A minimum grade of “C” in BUSA   3132 and OSCM   4435.

OSCM   4438   Negotiation

3 Credit Hours.   3 Lecture Hours.   0 Lab Hours.

Students will apply effective planning frameworks and strategies for successful negotiations. Using interpersonal and business scenarios students will learn negotiating skills for governing supply chains, projects, supplier relationships and customer relationships. The course also covers performance management with a demand driven value-added perspective.

Prerequisite(s): A minimum grade of "C" in OSCM   3430.